Incidents Investigation

The main screen of the Incidents module uses groups of tiles to manage the functionality available.

Note: Before any further actions can be taken the Settings need to be configured. An attempt to get the incidents users will be automatically made if they are not already available.

User Name:

Once the Incidents users have been downloaded from the Settings screen a match must be found to the logged in user. When this is achieved the user name is displayed at the top right and the full functionality is enabled.

If the logged in user cannot be matched to an incidents user then No Match is displayed and the tiles will remain disabled.

User Permissions:

The functionality available in the Incidents module is controlled by permissions for the logged in user. If these permissions are changed then using Get Users from the setting screen will update them on the mobile device without affecting any collected data.